Knowledge Hub
Practical guides and playbooks for WhatsApp automation, IVR, CRM, AI hiring, and performance marketing.
FreeSWITCH • 14 min
Evaluate migration by workload, media needs, queues, IVR, APIs, existing skills and rewrite cost so the decision is based on architecture rather than platform fashion.
2026-09-15 • Asterisk vs FreeSWITCH, PBX migration, telephony architecture
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FreeSWITCH • 16 min
Map PBX, media switch, SIP proxy, application layer, streaming bridge, AI provider and CRM responsibilities into one modern telephony architecture without forcing every job into one server.
2026-09-15 • AI telephony architecture, Asterisk, FreeSWITCH
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FreeSWITCH • 15 min
Estimate capacity from signaling, transcoding, recording, conferencing, AI streaming, CPU, memory and network measurements instead of relying on a universal calls-per-server number.
2026-09-14 • FreeSWITCH scalability, concurrent calls, VoIP capacity
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FreeSWITCH • 16 min
Plan multi-node FreeSWITCH architecture with SIP ingress, proxies, shared and local state, databases, failover, media placement and operational visibility.
2026-09-14 • FreeSWITCH cluster, high availability, SIP proxy
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FreeSWITCH • 14 min
Design a clean FreeSWITCH-to-CRM integration for originating calls, receiving events, resolving customers, tracking call IDs and updating business state without burying logic in XML.
2026-09-13 • FreeSWITCH CRM integration, ESL, telephony API
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FreeSWITCH • 14 min
Build a FreeSWITCH exposure checklist covering SIP authentication, firewalling, ACLs, Event Socket security, Fail2Ban, TLS/SRTP, logs and update discipline.
2026-09-13 • FreeSWITCH security, SIP security, firewall
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FreeSWITCH • 15 min
Understand where live media leaves a FreeSWITCH call, how WebSocket audio streaming works, and what sample rate, buffering, latency, barge-in and shutdown mean for a real AI voicebot.
2026-09-12 • FreeSWITCH AI voicebot, audio streaming, WebSocket
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FreeSWITCH • 13 min
Diagnose AI voice quality problems caused by sample-rate mismatch, codec conversion, arbitrary media chunks, buffering, jitter and barge-in timing rather than the SIP call itself.
2026-09-12 • AI voice latency, FreeSWITCH audio, PCM
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FreeSWITCH • 14 min
Move live call control out of static XML by understanding Event Socket, inbound and outbound ESL, commands, events, call correlation and security boundaries.
2026-09-11 • FreeSWITCH Event Socket, ESL, application control
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