How Do I Start an Outbound Calling Campaign With MYLO?

Start with the campaign outcome, not with a scheduler screen. In MYLO v0.35, campaign preparation is intentionally conversational: MYLO can gather the required decisions, while the campaign service validates the draft and the deterministic scheduler handles live execution after the campaign is ready.

Campaign preparation before the first live customer call

Tell MYLO What You Are Trying to Run

“I want our three salespeople to call this customer list using the customer-first flow.”

MYLO can identify the campaign type, employee destinations and other missing choices. The product keeps campaign creation through chat rather than exposing the direct create route as the normal public workflow.

Prepare the Customer List

MYLO imports and normalises the lead file outside the main event loop and removes duplicate customer entries for the campaign. The established product limit is 5,000 leads per campaign. For file preparation, use How MYLO prepares a lead file.

Confirm the Decisions That Affect Calling

• Connection pattern: customer-first, employee-first or customer-to-IVR.
• Employee/IVR destination where required.
• Approved outbound caller ID strategy.
• Whether recording is enabled.
• Whether the optional NOANSWER retry is enabled.
• Compliance acknowledgement for the intended calling purpose.

These choices are campaign state, not instructions the LLM re-invents for each call.

Functional Test Before Full Execution

v0.35 exposes a functional-test operation for a prepared campaign. That is the right moment to verify the selected flow with a controlled number before starting the full list. Once approved and ready, the campaign can start, pause and resume through the deterministic service.

Continue From Here

• What the MYLO autodialer includes
• Prepare the lead file
• Why every campaign needs a functional test
• What happens on pause or restart?

Use MYLO Within Your Telecom and Customer-Consent Rules

MYLO provides the telephony and campaign layer; it does not turn an unapproved calling practice into an approved one. Businesses using outbound or automated calling must follow the current rules that apply to their purpose, sender registration, consent, customer preferences and telecom-provider service. TRAI maintains current guidance for commercial-communication senders and explains spam and unsolicited commercial communication.

Customisation is welcome. MyLineHub can discuss a Custom Requirement when the standard MYLO package does not cover the required workflow. Any custom implementation must still use telecom resources lawfully and follow applicable provider conditions and Indian telecom requirements.