Knowledge Hub
Practical guides and playbooks for WhatsApp automation, IVR, CRM, AI hiring, and performance marketing.
Buying MYLO • 8 min
MYLO combines a right-sized on-premise appliance with guided telephony management. Explore where that approach may simplify infrastructure and specialist configuration work without promising automatic savings.
2026-09-30 • MYLO, telephony cost, small business
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MYLO Integrations • 8 min
Your CRM can remain the place where your team works while MYLO provides the telephony layer underneath. This article explains the business flow and separates standard MYLO from broader custom integration work.
2026-09-30 • MYLO, CRM integration, telephony API
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MYLO AI • 7 min
Standard MYLO uses AI to help configure and manage telephony; it does not include an AI voice caller. Learn where the standard product ends and where a custom AI-calling integration can begin.
2026-09-30 • MYLO, AI voice calling, AI Configuration Agent
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MYLO • 14 min
Explore a controlled model where AI understands intent but deterministic tools, restricted scope, proposals, backups, approvals, verification and audit history govern changes to local Asterisk.
2026-09-30 • MYLO, Asterisk AI, AI configuration agent
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MYLO • 14 min
Examine the case for embedded AI beside trunks, NICs, routes, Asterisk configuration and local system state, while separating AI assistance from the PBX itself.
2026-09-30 • embedded AI, MYLO appliance, on-premise AI
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Campaign Calling • 8 min
Start with the campaign you want to run, not with a technical configuration screen. See how MYLO can guide campaign preparation, identify missing information and move toward controlled execution.
2026-09-29 • MYLO, outbound campaign, customer list
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Campaign Calling • 7 min
Campaigns need to survive normal operational interruptions safely. This article explains pause, resume and restart behaviour from the business user's perspective rather than exposing scheduler internals.
2026-09-29 • MYLO, campaign pause, campaign resume
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Campaign Calling • 7 min
Some outbound calls do not need a live employee. Learn how a MYLO customer-to-IVR flow works at a business level and why consent, purpose and telecom compliance still matter.
2026-09-29 • MYLO, IVR campaign, automated calls
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Campaign Calling • 7 min
Calling is more useful when the business can understand what happened afterwards. This guide explains MYLO history and recording concepts in business language, with exact behaviour checked against the current product.
2026-09-29 • MYLO, call history, call recordings
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