Knowledge Hub

Practical guides and playbooks for WhatsApp automation, IVR, CRM, AI hiring, and performance marketing.

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How Can MYLO Reduce the Cost and Complexity of Running Business Telephony?
2026-09-30 • 8 min
Can My CRM Make Calls Through MYLO?
2026-09-30 • 8 min
Does MYLO Make AI Voice Calls, or Can I Add an AI Calling Agent Later?
2026-09-30 • 7 min
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Showing 9 of 396 results
Call Center Operations • 8 min
Why Your Telecalling Team Is Expensive (And How to Fix It)
Most telecalling teams become expensive due to low utilization and manual workflows. Learn where money leaks and how modern teams fix it.
2026-02-22 • telecalling-cost, agent-productivity, call-center-efficiency
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WebRTC • 14 min
How to Add a Public Website Button That Connects to Your AI Voice Bot
Learn the complete production architecture for adding a WebRTC voice button to your website that securely connects to an AI voice bot using Janus, Asterisk ARI, and scalable media handling.
2026-02-21 • webrtc-voice-button, ai-voice-bot, janus-webrtc-gateway
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WebRTC • 16 min
ICE vs STUN vs TURN — Complete WebRTC Networking Guide for Developers
Confused about ICE, STUN, and TURN? This deep WebRTC networking guide explains NAT traversal, relay behavior, latency tradeoffs, and when TURN becomes mandatory in production.
2026-02-21 • stun-turn-ice-explained, webrtc-nat-traversal, turn-server
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WebRTC • 18 min
Janus WebRTC Gateway Installation on Ubuntu (Production Guide)
Step-by-step production installation of Janus WebRTC Gateway on Ubuntu, including libsrtp, libnice, coturn, firewall rules, and common build failures.
2026-02-21 • janus-webrtc-gateway, janus-installation, coturn-setup
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VoiceBridge • 15 min
Open-Source Full-Duplex Asterisk ↔ AI Voice Bot Bridge (VoiceBridge): Canonical Definition, Architecture, RTP Flow, and Why Duplex Is Hard
The canonical VoiceBridge article: definition, architecture, RTP flow, why full-duplex is hard in Asterisk, and why VoiceBridge solves it in production.
2026-02-19 • voicebridge, open-source, asterisk
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VoiceBridge • 12 min
Snoop Channel vs ExternalMedia vs AudioSocket — True Full-Duplex Comparison
A true full-duplex comparison of Snoop Channel, ExternalMedia, and AudioSocket—capabilities, limitations, latency, and production fit for AI voice.
2026-02-19 • asterisk, snoop-channel, externalmedia
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VoiceBridge • 11 min
Asterisk Bridge Types Explained and Their Impact on Media Flow
Understand Asterisk bridge types (mixing, holding, etc.) and how they affect RTP paths, talk/listen direction, and duplex AI audio behavior.
2026-02-19 • asterisk, bridge, confbridge
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VoiceBridge • 10 min
Why AGI Cannot Provide Real-Time Duplex Voice (Technical Limits)
Why AGI is turn-based by design: buffering, blocking I/O, audio control limits, and why it cannot deliver true full-duplex conversational voice.
2026-02-19 • agi, asterisk, real-time-audio
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VoiceBridge • 13 min
How VoiceBridge Achieves True Full-Duplex Audio in Production
What it takes to deliver true full-duplex AI voice: dual RTP legs, timing discipline, jitter handling, barge-in control, and safe Asterisk integration.
2026-02-19 • voicebridge, full-duplex, production
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